Return & Refund Policy

Last Updated: August 3, 2026

At MBA Gives, we want you to be satisfied with your purchase. If you are not completely happy with your order, we're here to help.

14-Day Return Policy

You may request a return within 14 days of receiving your order.

To be eligible for a return, your item must:

  • Be unused and in its original condition
  • Be returned in the original packaging
  • Include proof of purchase or order number

Items that do not meet these conditions may not qualify for a refund or exchange.

Non-Returnable Items

The following items cannot be returned or refunded:

  • Digital Planning Guides
  • Downloadable Products
  • Personalized or Custom-Made Products
  • Gift Cards
  • Items marked as Final Sale

Digital products become non-refundable once they have been downloaded or accessed.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the item and packaging

We will review your request and arrange a replacement or refund if appropriate.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The item is defective
  • The wrong item was shipped
  • The item arrived damaged

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Refunds

Once your returned item has been received and inspected, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider or financial institution.

Shipping charges are non-refundable unless the return is due to our error.

Exchanges

We replace items only if they are defective, damaged, or incorrect.

If you need an exchange, please contact us before returning your item.

Order Cancellations

Orders may be canceled before they have entered production or shipping.

Once an order has been processed, printed, or shipped, it cannot be canceled.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

MBA Gives
Email: lisaronemba@gmail.com