FAQ's
Every question matters—because every story, every order, and every legacy we help create is important to us.
🔹 Orders & Processing
Q: How long does it take to process my order?
A: Each item is made with care and purpose. Orders are typically processed within 2–5 business days before shipping.
Q: Can I change or cancel my order after placing it?
A: Because we begin preparing your order quickly, changes or cancellations are not guaranteed. Please contact us as soon as possible, and we’ll do our best to assist.
🔹 Shipping & Delivery
Q: How long does shipping take?
A: Shipping times vary based on location, but most orders arrive within 5–10 business days after processing.
Q: Do you ship internationally?
A: At this time, we primarily serve customers within the United States. International shipping may be added in the future.
🔹 Returns & Exchanges
Q: Do you accept returns or exchanges?
A: At this time, all sales are final. Each product is created with intention and care, and we encourage reviewing sizing and product details before placing your order.
Q: What if my item arrives damaged or incorrect?
A: We stand behind our quality. If your item arrives damaged or incorrect, please contact us within 7 days of delivery, and we will make it right.
🔹 Products & Sizing
Q: How do I choose the right size?
A: We provide detailed size guides on each product page. We recommend reviewing them carefully to ensure the best fit.
Q: Are your products true to size?
A: Most items are true to size, but fit may vary slightly by product. Always refer to the size chart for accuracy.
🔹 Payments & Security
Q: What payment methods do you accept?
A: We accept all major credit/debit cards and secure payment options for your convenience.
Q: Is my payment information secure?
A: Yes. Your information is protected with secure encryption and trusted payment processing systems.
🔹 Brand & Purpose
Q: What is MBA Givesâ„¢ / Berry Family Movementâ„¢?
A: MBA Gives™ is more than a brand—it’s a movement rooted in purpose.
Berry Family Movementâ„¢ was built on the belief that:
Every Family Deserves a Legacyâ„¢
We create meaningful products that celebrate family, culture, and the stories that shape who we are.
Q: What makes your products different?
A: Our products are designed to be more than items—they are expressions of identity, memory, and legacy. Every piece is created with intention, meaning, and connection in mind.
🔹 Contact & Support
Q: How can I contact you?
A: You can reach us anytime at:
📧 lisaronemba@gmail.com
We’re here to support you and ensure your experience reflects the care behind our brand.